My sister and I booked a cruise on Celebrity Apex Jan 22 2022 with Crucon and paid a deposit. we understood that we need to pay the balance in August. We have heard nothing from them and their website has no info on how to pay. I have called them at least 20 times and all I get is a message that they are extremely busy and wait time to talk to them is 3 to 5 days When they will call me back. They never do. What should I do? celebrity shows our reservation but they cannot take the balance ad it was booked through Crucon. This is getting extremely frustrating.