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Bridge cameras issues

Every year my family members cruise on one of Norwegian ships and every time the same problem occurs with Bridge cameras - they do not work properly. This is very important for other family members to watch the ship way and be sure that everything is all right and the cruise is going on. Please fix this issue and all people will br thankful to you. Today they went on a cruise on Norwegian Escape ship, and again, camera does not work. Please fix this issue.
Thank you
 
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